Expedience Shares Four Core Training Philosophies that Have Helped Drive a +94% Retention Rate It’s Customer Service Week – an international celebration of the importance of customer service – and a big component of Expedience service begins with how we train clients...
Google Docs: Ready for Power Proposal and RFP Response Users? We frequently monitor the progress Google is making with Google Docs. Given the ubiquity of the Google offerings and their web-based approach we wanted to see what’s changed in the last year that may add...
Most software implementations involve some amount of setup and configuration. So how do you know what the right amount of assistance is right for you? Yes/No Decision Let’s make this quick – take the help. Your budget request should include a line item for services to...